Terms & Conditions – Muskoka Stays

Last Updated: 2025-11-17

These Terms & Conditions (“Terms”) govern your use of MuskokaStays.com (the “Website”), operated by Port Sydney Cottages Inc. (“we”, “us”, “our”).

By accessing or using this Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use of the Website.

If you have questions about these Terms, you may contact us at: MuskokaStays@gmail.com

1. Use of the Website

You may browse the Website, view information about our rental properties, submit inquiries, and make bookings. You agree to use the Website only for lawful purposes.

You are responsible for:

  • Ensuring the information you provide is accurate and complete
  • Keeping your account or booking information secure (if applicable)
  • Ensuring anyone using the Website through your internet connection follows these Terms

We reserve the right to modify the Website, restrict access, or suspend functionality at any time.

2. Booking & Payment Terms

When submitting a booking through the Website or our connected booking partners (Hostaway, Airbnb, VRBO), you agree to:

  • Provide accurate booking details
  • Pay all required fees, deposits, and charges
  • Agree to the applicable rental rules, policies, and conditions
  • Comply with all check-in, check-out, and property-use guidelines
  • Accept any additional rental agreement or house rules that may apply to the property you book
  • Payments are securely processed by third-party providers. We do not store full credit card data.

Specific cancellation, damage, and payment rules may vary by property and will be displayed during booking.

3. Accuracy of Information

We make every effort to ensure the Website information is complete and accurate. However:

  • Property details may change
  • Pricing may vary
  • Availability may update dynamically

We reserve the right to correct errors or update information without notice.

4. Intellectual Property

All content on the Website — including images, text, branding, layouts, descriptions, and media — is owned by or licensed to Muskoka Stays.

You may not:

  • Copy
  • Reproduce
  • Redistribute
  • Sell
  • Modify

any material from the Website without written permission.

5. Acceptable Use

You agree not to:

  • Attempt to breach the security of the Website
  • Use bots, scrapers, or automated tools to access data
  • Upload harmful files, viruses, or malicious code
  • Interfere with the operation of the Website
  • Use the Website in a way that violates laws or infringes on the rights of others

We may restrict or terminate access for violations of these Terms.

6. Third-Party Integrations

Our Website may link or connect to:

  • Hostaway (booking engine)
  • Airbnb
  • VRBO
  • Payment processors
  • Analytics tools
  • Email service providers

We are not responsible for the content, terms, or policies of these third-party sites or services.

Your use of those platforms is governed by their respective terms.

7. Limitation of Liability

To the fullest extent permitted by Ontario law:

We are not liable for any loss or damage arising from the use of the Website.

We do not guarantee uninterrupted, secure, or error-free operation.

We are not responsible for technical issues, outages, delays, or data loss.

You assume responsibility for ensuring your devices, data, and internet connection are protected.

This limitation does not exclude liability where prohibited by law.

8. Rental Property Liability

When booking a property, you acknowledge:

  • You are responsible for your conduct and the conduct of your guests
  • You are responsible for damages caused during your stay, subject to the rental agreement
  • You must comply with all safety rules, house rules, and local bylaws
  • Natural outdoor risks (ice, rocks, wildlife, water hazards, etc.) are inherent to Muskoka environments

We reserve the right to charge for damages, excessive cleaning, or violations of occupancy rules.

9. Indemnification

You agree to indemnify and hold harmless Muskoka Stays, Port Sydney Cottages Inc, its owners, and affiliates from claims arising from:

  • Your misuse of the Website
  • Your violation of these Terms
  • Damages caused during your booking or stay
  • Any breach of our rental policies or house rules

10. Modifications to These Terms

We may update these Terms at any time.

Changes take effect immediately when posted on the Website.

Continued use of the Website indicates acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.

Any disputes shall be resolved in Ontario courts.

12. Contact Us

For questions about these Terms & Conditions: MuskokaStays@gmail.com